Privacy Policy
At Ceteda, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and the steps we take to protect it.
1. Information We Collect
Personal Information
We collect details you provide when you create an account, place an order, or contact us, including:
- Full name
- Email address
- Shipping and billing address
- Phone number
Payment Information
All payments are securely processed by third-party providers. We never store or have access to your full credit or debit card details.
Website Usage Data
To improve our website, we collect anonymous technical data, such as:
- Browser and device type
- IP address
- Pages visited and time spent on the site
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (only if you opt in)
- Improve website performance and user experience
✅ We do not use your data for unauthorized marketing or sell it to third parties.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted third-party partners only as necessary to complete your transactions:
- Payment processors – for secure payments
- Shipping carriers – to deliver your orders
- Analytics and hosting services – to maintain site functionality
All partners are required to follow strict security guidelines and use your data only for the agreed purpose.
4. Data Security
We implement strong security measures to safeguard your information:
- SSL encryption on all sensitive data transmissions
- Secure servers and firewalls
- Limited access to sensitive systems
- Regular security reviews and updates
⚠️ While no system can be 100% secure, we encourage you to use strong passwords and monitor your account regularly.
5. Managing Your Information
You can log into your account at any time to:
- View and update your personal details
- Change your contact information
If you wish to delete your account or make other data requests, please contact us at support@ceteda.com.
6. Cookies & Tracking Technologies
We use cookies to:
- Save your preferences
- Keep track of your shopping cart
- Improve site performance
- Provide personalized product suggestions
You may adjust cookie settings in your browser. Disabling cookies may limit certain website features.
7. Policy Updates
We may update this Privacy Policy if laws or services change. Updates will always be posted on this page. Please review it regularly to stay informed.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@ceteda.com
Address: 1461 Pine St Apt 208, San Francisco, CA 94109, United States
Working Hours: 8:00 AM – 6:00 PM (Monday–Saturday)